When you place an order:

Please let me know of any special requests you have in the "message to seller" box when you checkout. I will confirm all of your requests when I send you an order confirmation email.

Shipping:

I generally ship via USPS to domestic addresses, but if you have a preferred shipper, please alert me so I can honor your preference.

Gifts:

I am happy to send items directly to recipients along with a hand written note. Please include any gift details in the "message to seller" box when you checkout through PayPal. Gift wrap can be arranged.

Refunds and exchanges:

Refunds or exchanges must be made within 7 days of receipt and the buyer will be responsible for the costs of shipping incurred.

Damaged items:

I will ship your purchases with so much bubble wrap and cardboard it may take you 10-15 minutes to unwrap them. If for some reason a piece arrives broken, I will offer a full refund or exchange for a piece in stock of the same value. A photo of the damaged piece, the day it arrives, is required for a refund of exchange.

Cancellations:

If you must cancel, please do so within 24 hours of placing your order.

Other things:

It is my goal to provide you with a positive shopping experience and a handmade item that you love and cherish. It is my pleasure to take your special needs into consideration and address any questions you may have, I will respond promptly to your queries.